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As part of the catering team you will play a vital role in helping offenders to prepare and cook meals in a rewarding, team environment.
It is a great chance to put catering qualifications into real-life practice and have an impact far beyond the kitchen.
Your food will sustain a whole prison and your work with offenders will help to make a positive contribution towards their rehabilitation.
Overview of the job
This is a Facilities and Services delivery job in an establishment with supervisory responsibilities.
Summary
The job holder will be a qualified Caterer and will have responsibility for the supervision of staff, prisoners and activities to deliver catering services (and Staff Mess.)
They will ensure the provision of catering and Hospitality services within an establishment, contributing to the quality and quantity of meals served. They will also have supervisory responsibilities for a prisoner workforce.
This is a non-operational role with no line management responsibilities; however they will have supervisory responsibilities for staff.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- Allocate daily staff resources to activity within their Unit where appropriate
- Supervise and support staff and prisoners in all activities within the kitchen; including food preparation and delivery
- Create menus, incorporating any special requirements and provide meal descriptions for prisoners
- Check receipt of deliveries, stores and stock control
- Visit residential areas to check on hygiene standards and food servery activity; offer guidance, carry out checks and support wing staff and servery workers
- Provide Food Safety, Health and Hygiene training
- Reports equipment breakdown and records maintenance requirements
- Assist the Catering Manager to produce meals for different events
- Undertake all the duties of a Caterer as required
- Deliver training to prisoners in Hospitality and Catering to cover both the establishment’s needs and prisoners’ aspirations to work towards gaining industry recognised accreditations
- Participate in the selection process of prisoners for the area of work undertaking prisoner learning need assessments
- Induct prisoners to the area of work and train them in aspects such as health and safety, Control of Substance Hazardous to Health (COSHH), machinery and tools usage
- Maintain and update learner records including their Individual Learning Plan accordingly
- Assess and evaluate skills of prisoners including National Vocational Qualification levels 1 and 2 and other relevant industry recognised qualifications
- Undertake the registration, supervision, monitoring, assessment and accreditation of learners in accordance with awarding body requirement
- Maintain awarding body quality standards and contribute towards internal and external verification as required
- Set learning aims and learning goals, review and provide feedback on prisoner progress
- Provide support and advice on career opportunities for hospitality and catering
Undertake other Supervisory tasks including :
- Supervise all staff within their area of responsibility, ensuring they are briefed on the work for the day and that relevant work area is maintained to a high standard
- Prioritise activities in-line with local procedures ensuring workload/regime is delivered escalating issues to the Catering manager when required
- Contribute to the development of local practice, process and initiatives, ensure consistency across the unit in the application of policies and procedures affecting prisoners and staff
- Carry out prisoner interviews, inductions and supervise prisoners within the area of work, ensuring that they are appropriately inducted and deployed, completes basic documentation relating to prisoners where required such as logging hours worked
- Ensures prisoner security is maintained including conducting prisoner rub down and pat down searches in accordance with policy.
- Contribute to staff appraisals providing relevant performance information to Line Managers
- Manage the tool inventory and maintains security standards within the work area
- Maintain the discipline of prisoners working within the work area. This includes issuing of behaviour warnings, governor reports and minor reports
- Update prisoner wing files on the prison databases and confirm prisoner’s attendance to work and authorise the pay
- Complete paperwork for accident reports
- Support the achievement of Service Delivery Indicators (SDI)and standards, checking compliance with specific policy standards and suggesting improvements
- Undertake compliance checks, contribute to risk assessments and respond to hazards as and when appropriate
- Ensure effective utilisation of resources and reduction of waste in area of work
- Collect and prepare all Management Information required
- Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports
- Maintain sufficient levels of stock and when required procure goods and services using procurement system ensuring value for money and compliance with procurement/finance rules
- Promote prison service policy in all activities and behaviours by promoting diversity, decency, safety and reducing re-offending agendas
- Operate within command mode, in-line with local contingency plans
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Essential Skills/ Qualifications/ Accreditation/ Registration
Staff can work towards or hold qualifications and competences of skilled delivery - Catering with the addition of a level 3 award in supervision within the catering industry. Additionally they must hold a Food Hygiene Certificate Level 3 they are required be familiar with all current health, safety and hygiene related regulations for working in a kitchen environment.
HMPPS staff newly promoted to a Band 4 Supervising Officer or Facilities and Services Supervisor role within Establishments will be required to undertake the Diploma in Team Leading. Newly promoted staff are expected to complete the qualification as part of the requirement of their role.
Staff newly promoted into Band 4 Offender Supervisors or Specialist Officer roles within establishments will be expected to undertake the Diploma if they are covering or carrying out the role of Supervising Officer on a ‘regular’ basis.
Staff working in establishments who were mapped to a Band 4 Supervising Officer or Facilities and Services Supervisor role as part of the F&S restructuring process and staff who have re-graded to Band 4 from a higher grade are not required to complete the qualification as they have previously worked at an equivalent level (or higher).
When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Hours of Work and Allowances
37 hour working week (standard).
HMPPS Staff on closed pay structures only:
Additional Conditioned Hours Pensionable (ACHP)
Staff moving from a closed 39 hour pay structure will be eligible for the two protected pensionable additional committed hours (ACHP). They will work a 39 hour week consisting of the standard 37 hour week and a further 2 additional hours (ACHP) paid at plain time pensionable rate.
Unsocial Hours Working
This role requires working regular unsocial hours and a 17% payment will be paid to recognise this. Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evening, nights, weekends and Bank / Public holidays.
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