We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:
https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Location: National. Flexible across the UK.
HMPPS overview
Her Majesty’s Prison and Probation Service (HMPPS) is an executive agency of the Ministry of Justice who work with partners to carry out the sentences given by the courts, either in custody or the community.
The agency is made up of Her Majesty’s Prison Service, the Probation Service, Youth Custody Service and headquarters.
We are looking for an exceptional communications professional to join the HMPPS Communications team.
Job Description
The Digital Community Manager will be part of the HMPPS Digital Team and report to the Head of Digital.
This role will lead on coordinating and delivering content for HMPPS’s local and network social media channels as well as supporting the running of HMPPS national channels.
The successful candidate will drive innovative use of channels, data, stakeholders and creative content to ensure digital communications for HMPPS campaigns are joined-up, targeted and insight-driven.
Key responsibilities
- Manage the relationship with HMPPS local and network digital leads, including:
- Leading on implementing and developing local and network digital strategies
- Working with teams to plan and schedule content aligned to national cross-HMPPS campaigns
- Coordinating the delivery of ministerial priority campaigns through local networks
- Providing training on social media best practice and the Civil Service Code
- Producing content with leads for local, network and national HMPPS social channels
- Creating an evaluation process to provide regular updates for leads and feed into HMPPS national communications evaluation
Other responsibilities
- Work with the Digital Channels Officer and Digital Producers to run HMPPS national social channels, including planning, producing, and scheduling of content
- Be part of the social listening and monitoring rota for all HMPPS social channels
- Assist with monitoring the digital inbox and BAU publishing on HMPPS GOV.UK pages
- Have responsibility for the timely updating and maintenance of channel evaluation and baselines
Person specification
- Experience of planning and delivering digital communications in a large and complex organisation
- Strong project management skills, with demonstrable ability to work flexibly on multiple tasks and effectively prioritise a large workload
- Strong stakeholder engagement experience and the confidence to communicate persuasively with colleagues at all levels
- Keen eye for design and experience of producing graphics and video for social channels
- Experience in evaluating communications activities using online analytics and social media monitoring tools and from that developing key insights into recommendations
Skills
- In-channel social analytics
- Online social monitoring
- Adobe Creative Suite or equivalent
- CMS including HTML, Google Analytics and WordPress
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Managing and Quality Service
- Working Together
Use the Civil Service Behaviours Success Profiles for guidance - Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)
GCS Technical skills
We'll assess you against these technical skills during the selection process:
Use the Government Communications Service Competency Framework for guidance - https://3x7ip91ron4ju9ehf2unqrm1-wpengine.netdna-ssl.com/wp-content/uploads/2020/03/Government-Communications-Professional-Competency-Framework.pdf
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, and Technical skills.
As part of the application process you will be asked to complete a CV.
Further details around what this will entail are listed on the application form.
The sift will be on the CV, behaviour 1 – Changing and improving and the Technical skills.
Sift and interview details
Sift and interview dates to be confirmed
Interview location via Microsoft Teams
Salary, Working Arrangements & Further Information:
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices, and requirements for particular working patterns will be accommodated wherever possible.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
Level of security checks required
Security Clearance (SC)
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Contact information
If you require any assistance please call 0845 010 3512 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment@noms.gsi.gov.uk Please quote the job reference 21812
Further information If you have any queries about completing the application form, the terms of employment, the recruitment process or you need any further information about the vacancy you are encouraged to contact: katherine.smith@justice.gov.uk
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