We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
Private Office - who we are and what do we do
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
The Ministry of Justice’s Private Office is a busy and interesting place to work, as it is the interface between Ministers, the rest of the Department and Whitehall. You will play a key role in a fast-paced and exciting environment where strong team working is required. We are a dynamic and supportive team, who provide a core service to Ministers and the department concerning correspondence of different types. You will work directly with Ministers, senior officials as well as a range of external stakeholders about the issues that matter to them.
We operate a reserve list.
Job description overview
Duties may include:
- Responsibility for correspondence in a private office, ensuring that drafts are on time and in a fit state for the Minister to sign.
- Liaising closely with officials within MoJ and across Whitehall, as well as parliamentarians and key stakeholders.
- Maintaining accurate records of correspondence, including data entry and interpreting basic statistical information.
- Anticipating and resolving issues, prioritising and escalating when necessary.
- Helping out with day to day correspondence (and administrative) tasks.
Essential skills and experience
Being adaptable, friendly and persistent with a good eye for detail are essential skills for this role. Being able to consistently meet deadlines and targets is also essential. Previous experience of working with correspondence will be an asset, but is not essential.
Success Profiles: Application and Interview stage
We recruit in line with the Civil Service’s Success Profiles Framework. In essence, this means we want to hear about examples of where you have met specific Behaviours and demonstrated particular Strengths that will be crucial to this role, as outlined further below.
For more information on Success Profiles and an overview of Behaviours and Strengths, click here.
Application
We will particularly be looking to see examples of how you demonstrate the following behaviours:
Working Together
Proactively contribute to the work of the whole team and remain open to taking on new and different roles. Get to know your colleagues and build supportive relationships. Listen to alternative perspectives and needs, responding sensitively and checking understanding where necessary. Ask for help when needed and support others when the opportunity arises. Be aware of the need to consider your own wellbeing and that of your colleagues. Understand that bullying, harassment and discrimination are unacceptable.
Managing a Quality Service
Gain a clear understanding of customers’ needs and expectations. Plan, organise and manage your own time to deliver a high-quality service which gives taxpayers a good return for their money. Act to prevent problems by identifying issues, reporting them and providing solutions. Keep customers and all colleagues up to date with progress. Show customers where to access relevant information and support that will help them to use services more effectively.
Delivery at Pace
Always work with focus and pace to get the job done on time and to a high standard. Follow the relevant policies, procedures and rules that apply to the job. Use own knowledge and expertise to organise work. Keep focused on delivery and take responsibility for the quality of work produced. Keep a consistent level of personal performance. Keep managers and stakeholders updated on how work is progressing.
We will be looking at how you meet the expectation for the grade of role you are applying for: Level 1 - AO equivalent.
Interview
The interview will be a blend of questions about Strengths and Behaviours needed for the role. For Behaviours, use the link above to understand the expectations at the grade of role you are applying for: Level 1 - AO equivalent. You can find out definitions of Strengths here.
Location of Post
102 Petty France, London is our main office, however there are opportunities for flexible working.
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