We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
To apply for this role you will need to provide a personal statement (max 1250 words) to demonstrate your relevant skills and knowledge, and outline your experience of the following:
- Experience of designing or supporting the development of interactive, blended learning material (experiential, digital, peer learning) - lead criteria
- Experience of working within a fast-paced project environment and with multiple teams or stakeholders
- Experience or knowledge of the role of the Probation Officer / PSO or of National Probation Service Operations
Please note if there are substantial applications for the role, sifting will be on the lead criteria only.
Background Information
HM Prisons and Probation Service (HMPPS) is responsible for the delivery of probation services in England and Wales. In 2015, the Transforming Rehabilitation programme saw the landscape of probation services change significantly, with the creation of 21 privately run Community Rehabilitation Companies (CRCs) and a publicly owned National Probation Service. These reforms led to around 40,000 more offenders receive post-sentence supervision in the community. In July 2018, the Justice Secretary announced the intent to undertake a fundamental reform of probation services with a further announcement, in June 2020, as to the intention to renationalise the service. The Prime Minister has also announced the recruitment of 20,000 new police officers and a series of reforms to sentencing policy to deliver the Governments’ ambitious future vision for the Criminal Justice System.
This suite of changes has, and will continue to have, a fundamental impact on how probation services operate, demand on the system, and the way that services are delivered to offenders who serve all or part of their sentence in the community. This in turn has a crucial impact on our workforce. We recognise that to make sure our probation workforce is fit for the future, resilient and able to respond to upcoming challenges we must do something more to make sure we attract the right people to the profession; ensure that every member of the workforce is able to build their capability and skills on an ongoing basis; allow those working across probation the opportunity to develop and further their careers; and, make sure that our workforce feels valued and appreciated for their sterling work. To this end, the Probation Workforce Programme has been established. This rapidly expanding programme team offers exciting opportunities to lead the design and delivery of a new strategic approach to workforce planning, standard setting and learning and development across the probation service, and will require strong and collaborative working across HMPPS and MOJ.
Overview of the job
This is a key role within the L&D Design Faculty, responsible for the end-to-end management of a portfolio of new and redesigned learning products (face to face and/or virtual experiences plus digital job aids) for staff across the National Probation Service.
This role is non-operational and has no formal line-management responsibility.
This role is HQ based and will require occasional travel to other HMPPS sites/regions.
Summary
The main purpose of this role is to drive NPS product design and delivery, act as the SPOC for their specific learning product and establish effective communication between the Design Faculty, Central Learning Services and Regional teams.
Responsibilities, Activities and Duties
The post holder will have the following responsibilities, activities and duties:
- Collaborate with operational and L&D stakeholders to develop a roadmap of learning products and digital resources targeted for specific user groups or capability areas
- Develop, own, and execute product roadmap for that portfolio of learning products
- Partner with stakeholders and customers across NPS to inform the product vision, strategy, features, and prioritization.
- Lead cross-functional teams to design and develop learning products from concept to launch in a fast-paced environment
- Leverage insights from learner research to inform learning design and ensure effectiveness
- Consult with Evidence-Based Practice team to understand and apply the latest research into effective interventions to reduce reoffending
- Partner with the Learning Services and regional teams to ensure learning courses and digital resources are posted and catalogued on the central learning platform(s) and to ensure that the handover of learning products for delivery is effectively managed
- Support the Design and Development Team to prepare Learning Coaches / Facilitators to deliver new learning modules
- Work in an Agile environment and continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
- Managing a Quality Service
- Making Effective Decisions
Experience
- Experience of designing or supporting the development of interactive, blended learning material (experiential, digital, peer learning)
- Experience of working within a fast-pace project environment and with multiple teams or stakeholders
- Experience or knowledge of the role of the Probation Officer / PSO or of National Probation Service Operations
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